Privacy Policy
At Washform, we are committed to protecting your personal information and upholding your rights under New Zealand’s Privacy Act 2020, as well as applicable international privacy standards. This policy outlines how we collect, use, store, and protect your information.
1. Collection of Personal Information
We collect personal data that you voluntarily provide, such as your name, email address, phone number, shipping address, and payment details when:

• You place an order

• Subscribe to our emails

• Contact us for support or product information

• Apply for trade accounts or partnership opportunities

We may also collect non-personal data, such as browser type, IP address, or site usage, for analytics and improvement purposes.
2. Use of Information
Your information is used only for purposes related to your interaction with Washform, such as:

• Fulfilling orders and delivering products

• Responding to enquiries or customer service requests

• Providing updates, offers, or marketing (only if you opt-in)

• Improving our website and product offerings

We do not sell, rent, or share your personal data with third parties unless required by law or with your consent (e.g., for shipping or payment processing).
3. Data Storage and Protection
Your data is stored securely using encrypted systems and trusted service providers. We take reasonable steps to prevent loss, misuse, or unauthorised access, including secure payment gateways and limited access to customer information.
4. International Orders
For customers located outside of New Zealand, please note that your data may be processed or stored on servers in New Zealand or other countries where we or our partners operate. By ordering from us, you consent to this international data transfer.
5. Cookies
Our website uses cookies to improve user experience and analytics. You may disable cookies via your browser, but some site features may not work correctly.
6. Your Rights
You have the right to:

• Access and correct your personal information

• Request deletion of your data

• Opt-out of marketing at any time

To exercise these rights, please contact us at: info@washform.co.nz
7. Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be posted on our website. Continued use of our services implies your acceptance of any updates.